i've stayed in new york before, and this time at m social was amazing! the location was perfect, just a short walk to everything without the constant noise. my room was spacious with a great view of the city skyline, plus the staff were friendly and made me feel at home.

elevator wait times were too long.

The location near major attractions is fantastic, making exploring easy. I enjoyed the modern room and great views, especially from the rooftop bar. the elevators could be slow during peak times, and the breakfast wait was longer than expected. this place is great for families looking for a convenient stay in the city.

Perfect Location and Friendly Staff

I had a fantastic stay with a spacious room offering incredible views down Broadway and across Times Square. The staff were exceptionally helpful and made us feel right at home. I noticed the elevators could get pretty crowded during busy hours.

The hotel features a great location with amazing views of the city skyline, which made our stay enjoyable. However, the check-in process was a bit confusing, and we experienced long elevator wait times during peak hours. Overall, it is a solid choice for families looking for a convenient spot to explore local attractions.

I had an amazing stay! The breakfast was fantastic with so many options, and the rooftop bar had unforgettable views. The cleaning staff did a great job every day.

i had an amazing stay during a wedding ceremony at m social. the location is unbeatable, just steps from time square, and the staff went above and beyond to make everything special. my previous experiences in new york were good, but this hotel truly exceeded my expectations with its modern amenities and comfort.

the room lacked usb charging ports.

The location was perfect for exploring Times Square and the theatre district. The views from our room were breathtaking, especially at night. The staff was incredibly friendly and helpful, making our stay even more enjoyable.

Elevator wait times could be frustrating during busy hours.

The rooftop bar had an incredible view of Times Square, and the bar area was always buzzing with energy. Our room was a spotlessly clean Social City View King, and we loved just chilling there after a long day of exploring. Don't miss out on the SuperNova bar—it’s a perfect spot to unwind with a drink.

Felt totally at home, nothing too much trouble.

Stunning rooftop terrace

Perfect for family with kids

The kids loved the game area and we enjoyed the complimentary drink vouchers every day. Also, the room was spacious enough for all our bags and still comfortable for sleeping.

My stay at M Social was memorable! The room provided a breathtaking view of Times Square. While the elevators could be slow during peak times, the friendly staff and the rooftop terrace made up for it. Truly a lovely experience overall.

Perfectly located at the corner of 52nd and Broadway, this spot offers stunning views of Times Square, especially from the rooftop terrace—perfect for enjoying a cocktail. The roomy accommodation feels modern and clean, setting a nice vibe for unwinding after a day in the city.

The elevator situation can really drag things down, with long waits, especially if one of them is out of commission. I also found the $35 daily resort fee a bit steep, especially when it only offers a credit at the bar that feels limiting—would have preferred more breakfast options instead. It’s a bummer that while you can get coffee in your room, you only receive polystyrene cups that cheapen the experience rather than elevated touches you'd expect.

do recommend for a short staycation

Comfortable room, perfect location, with stunning views of Times Square from the bar that made our family feel welcome after a long day exploring nearby Central Park and the bustling restaurant scene.

Lifts can be frustrating at busy times.

The rooftop bar had amazing views, but the cleaning service was disappointing.

The view from the Social City View Doubles was absolutely breathtaking—talk about a Insta-worthy backdrop! Plus, the front of house staff really knew how to roll out the red carpet. They were attentive and totally made our stay fabulous!

Now, check-in was a bit of a head-scratcher. Flora seemed confused about our reservation, which made the start of the trip awkward. And no coffee machine in a pricey hotel? Just feels off, right?